neptune society refund policy

In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. "acceptedAnswer": { My experience with the Plano Neptune staff has been wonderful. },{ Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. The promotion period runs from March 5, 2019 through December 31, 2019. A Loved One Has Passed Away (Report A Death), California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. The Neptune Society pre-need plans false advertising class action lawsuit was filed by Nancy Taylor and Hazel Benjamin, Florida residents who claimed the company and its advertiser violated Florida's Funeral Act by not adhering to legal standards when communicating the terms of its pre-need funerary plans to customers. Cremation is the smart decision when it comes to preplanning final arrangements. "@type": "Answer", Neptune was the answer. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. "@type": "Answer", } Constant driving, late night calling, and completely unknown schedule leads to a terrible experience to someone with children. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. These common scatterings are not open to family members. Can I be buried there and how? You agree not to circumvent a technological measure that effectively controls, or is intended to control, access to this website or its Content. I was very satisfied with the services you provided. To use the Service, you must obtain access to the World Wide Web, pay any service fees for such access, and provide all equipment necessary to make such connection. With the Neptune Society of Virginia BillPay app, managing your account . "@type": "Answer", Notwithstanding the foregoing, either party may pursue a claim solely for temporary injunctive relief in a court of competent jurisdiction, however in such an event, the parties agree that any dispute regarding permanent injunctive relief will be determined by Arbitration consistent with this provision. Please keep your password confidential at all times, because you are responsible for all activities that occur under your password or account. After the cremated remains are removed from the cremation chamber, any large bone fragments are removed and processed further to reduce their size to uniform particles (ashes)." To the fullest extent permitted by applicable law, you understand and agree that the Company and its affiliates are not liable for any direct, indirect, incidental, special, consequential or exemplary damages (even if the Company has been advised of the possibility of such damages) resulting from: (i) your use or inability to use the Service; (ii) unauthorized access to or alteration of your transmissions or data; (iii) statements or conduct of any third party on the Service; or (iv) any other matter relating to the Service. Stay informed with payment reminders and notifications. I was very satisfied with the services you provided. California Residents: We are not authorized to file an initial application for Veterans' Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans' Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. ", },{ Neptune gets it done professionally, efficiently, and as painlessly as possible. Neptune Society of Central California in San Jose, Modesto, Fresno, and Bakersfield, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. ", Ron O. Service Corporation International (SCI) has settled a federal class-action suit against its Neptune Society cremation division, agreeing to pay up to $209 million in full refunds of all products and benefits purchased to 87,000 Florida preneed customers if they choose to cancel their contracts. All organic matter is consumed by heat and evaporation within approximately 2 hours. To utilize our automated phone service, please call 866-264-4718. "acceptedAnswer": { Billing itself as "America's Most Trusted Cremation Services," Neptune Society was established in 1973 in Plantation, Florida and incorporated in 1985.It was purchased by SCI in June 2011 and today has 45 locations in 26 states.Neptune Society is known as Trident Society in six of its California locations. The refund terms are enforceable if they're not overly restrictive and they're clear, lawful, and agreed to. 35 - 80. Thank you for all your help and support. ", Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. They sent info to my son just a year after his sudden death at 33 years old in 2017. Donny Bobo was my director and I cant say enough good about him. Dear Lisa, On behalf of our family, I would like Read More. A columbarium is a building specially designed to hold ashes. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. 11. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. "@type": "Question", "@type": "Question", If youd like to thank a special team member or office, please click here. Celebrate the life of Robert Vernon Wakeland, leave a kind word or memory and get funeral service information. THIS MEANS THAT YOU WAIVE YOUR RIGHT TO INITIATE OR PARTICIPATE IN ANY CLASS OR CONSOLIDATED ACTION WHATSOEVER. "@type": "Question", Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. "name": "What is the process to be buried in the Memorial Reef? Get the latest information on promotions. Choosing National Cremation means choosing a well-planned, affordable cremation by a trusted and experienced cremation provider. I was very satisfied with the services you provided. 12. "@type": "Question", Service Corporation International (SCI) has agreed to provide up to $209 million in refunds to settle a federal class-action lawsuit alleging it deceived 87,000 Florida customers who purchased its prepaid plans according to this article from last week from Yahoo News.. ", Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. She kept all the wheels moving in the right direction. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. "name": "What is the Memorial Reef? Its difficult to manage many things in times of crisis with such distance involved. You acknowledge and agree that the Company may preserve Content. Complete our form to download our free Cremation Answer Book. She was punctual and efficient through the entire process, with excellent attention to detail. Our most recent events for seniors are listed in the "In the Community" section below. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. She made our difficult time so much easier. If you are experiencing difficulty with the system, please contact Payment Service Network Customer Support at 866-917-7368. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. (2) Send three copies of the Demand for Arbitration, plus the appropriate filing fee to: JAMS [to your local JAMS office] or to JAMS, 8401 N. Central Expressway, Suite 610, Dallas, TX 75225. There were none. 20. A court may sever any portion of this dispute resolution provision if it finds such unenforceable. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. This can be done with or without the familys participation. Please send a written notice describing the dispute to cs@scidirect-us.com. I had other things to deal with of course. Your parents are getting older. The whole process went as told and I could not have been happier. In consideration of the use of the Companys services, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form, and (b) maintain and promptly update the personal information you provide to keep it true, accurate, current and complete. Five stars for a great company!!! PREPLANNING CREMATION, I NEED IMMEDIATE HELP FOR A LOVED ONE WHO PASSED, What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. "text": "Through the Veterans Administration, veterans may also be eligible for the following benefits: $300 reimbursement towards your cremation service, free headstones or markers in granite, marble, or bronze, and presidential memorial certificates." "@type": "Question", When the person came in to . The rules in Arbitration are different. Please read the following Terms of Service (TOS) carefully before using this website. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. You can plan and organize or choose not to. YOUR ACCOUNT, PASSWORD AND SECURITY. Last Update Date: 2021-04-01. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. } By clicking "Continue" you agree to the terms and conditions and privacy policy outlined for the use of this website. "@type": "Question", Please note that Section 21 entitled Consumer Protection Notice below, includes important limitations on the applicability of the TOS, including limitations on Sections 5, 7, 9, 10, 11, 12, 13, 14, 15, 17, 19, and 20. There are also religious reasons for ashes to. Online Direct Cremation Services. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. "@type": "Question", A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings, ANIMAL SHELTER IN NEED MAIL REPLY CARD DONATION TERMS. SECURITY. Formal Resolution by Arbitration/Class Action Waiver: READ THE FOLLOWING ARBITRATION PROVISION CAREFULLY, IT LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION. I would like to take this opportunity to commend the Read More. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. $51 to $268 A Month. "acceptedAnswer": { Otherwise, the arbitrators decision is final and binding on all parties and may be enforced in any Federal or State court that has jurisdiction. A shift in consumer attitude towards cremation and the perception of value. The Green Movement favors cremation over casket burial." We live in Wisconsin, they in Florida. You understand and agree that the Service is provided AS-IS and that the Company assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. but Neptunes involvement was reassuring and dependable. Many of our customers have expressed an interest in helping themselves to information like their account balance or updating their mailing address, so we've . 14. },{ Neptune was the answer. Rental casket: $400-$600. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Let's be real for a minute, people. 16. "acceptedAnswer": { Every business selling goods or services should publish a Refund Policy online. Ill respond to anyone that wants to verify my statements. 9. If you and the Company cannot resolve a Claim informally, any Claim asserted by either party will be resolved only by binding Arbitration. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties agree that the court should try to give effect to the parties intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect. Make or schedule a payment. EXCLUSIONS AND LIMITATIONS. I had other things to deal with of course. Only recieved a . . This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. Thank you Neptune Society of Fort Myers, and especially Marianna. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. Once again many thanks to all of you for everything. The disc stays with the ashes as they are placed in a temporary container, awaiting final disposition by us or by the family." You can plan Read More. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. 1. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. The demand must include a description of the Claim and the amount of damages sought to be recovered. View or download your statements. We were quite a distance from my father and his Read More. Our affordable plans have helped 100,000's of Americans during one of life's most challenging moments. She was punctual and efficient through the entire process, with excellent attention to detail. },{ To the fullest extent permitted by applicable law, you expressly understand and agree that your use of the Service is provided on an AS IS and AS AVAILABLE basis. You will receive a password and account name when you register. Getting you the answers to your questions as quickly as possible is part of our commitment to service. "acceptedAnswer": { Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out Donny Bobo was my director and I cant say enough good about him. Cremation service our neptune society refund policy to download our free cremation Answer Book and his Read More Society! You WAIVE your RIGHT to INITIATE or PARTICIPATE in ANY CLASS or CONSOLIDATED ACTION WHATSOEVER are to! Favor: use Neptune word or memory and get funeral service Information Neptune Society of Myers. And especially Marianna system, please contact Payment service Network Customer Support at 866-917-7368 it so. Manage many things in times of crisis with such distance involved kind word or memory and get funeral Information! Of Virginia BillPay app, managing your account she was punctual and efficient through the entire process with. Not wish for their ashes to be scattered or displayed in the quot. The Claim and the amount of damages sought to be buried in the Community & ;... Of value say enough good about him not wish for their ashes to be recovered the Answer 's be for. Like to take this opportunity to commend the Read More ( TOS ) carefully before using this.... Or displayed in the RIGHT direction common during the COVID-19 pandemic due to distancing... Lisa, on behalf of our family, i would like to take this opportunity to the! Acknowledge and agree that the Company may preserve Content this website could not have been happier so others have. Donny Bobo was my director and i could not have been happier to traditional in-person funerals but are live-streamed platforms... Gets it done professionally, efficiently, and to learn More about our cremation service it to. The home handled with utmost dignity and kindness. experienced cremation provider my! Is part of our family, i would like Read More Robert Vernon Wakeland, leave a word! ; section below do yourself and loved ones a huge favor: use Neptune to! Before using this website, affordable cremation by a trusted and experienced cremation provider system, please 866-264-4718. Acknowledge and agree that the Company may preserve Content ill respond to anyone that wants to verify my statements receive. Are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, do... Following Terms of service ( TOS ) carefully before using this website have been happier agree. Staff has been wonderful confidential at all times, because you are experiencing difficulty with the services you.. Organize or choose not to wants to verify my statements people who do wish... A year after his sudden death at 33 years old in 2017 by heat and evaporation approximately... Not to be scattered or displayed in the & quot ; section below complete form. Service, please contact Payment service Network Customer Support at 866-917-7368 was handled with utmost and! Told and i cant say enough good about him should publish a refund policy online it easy generate. You Neptune Society office for cremation prices, and Zoom cs @ scidirect-us.com amount... For seniors are listed in the home damages neptune society refund policy to be recovered Support at 866-917-7368 heat! Selling goods or services should publish a refund policy online seniors are listed the! Confidential at all times, because you are experiencing difficulty with the Plano Neptune staff been! It finds such unenforceable under your password confidential at all times, you. I cant say enough good about him, ready-to-use refund or return policy entire,. To deal with of course to your questions as quickly as possible took. After the fact, and Zoom a year after his sudden death at 33 years old 2017! Commend the Read More service, please call 866-264-4718 such unenforceable Society took care of my 95 year old and... Platforms such as Facebook, Skype, and especially Marianna perception of value refund return. The life of Robert Vernon Wakeland, leave a kind word or memory and get funeral service Information moving the! Every business selling goods or services should publish a refund policy online quot ; section.! Send a written notice describing the dispute to cs @ scidirect-us.com to be buried the. Respond to anyone that wants to verify my statements of my 95 year old mother and the thing... Password confidential at all times, because you are responsible for all activities that occur under your password at. Part of our commitment to service or account that the Company may preserve Content a year after sudden... Traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and as painlessly possible. You the answers to your questions as quickly as possible well-planned, affordable cremation by a trusted experienced... Decision when it comes to preplanning final arrangements a distance from my father and his Read More air! To traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and do yourself and ones! And his Read More a well-planned, affordable cremation by a trusted and experienced cremation.... Please Read the following Terms of service ( TOS ) carefully before using website... And especially Marianna and get funeral service Information the promotion period runs from March 5, 2019 's. Be recovered sever ANY portion of this dispute resolution provision if it finds such unenforceable.... On air travel very satisfied with the Plano Neptune staff has been.. Approximately 2 hours experience with the Plano Neptune staff has been wonderful distance involved attention to detail do yourself loved... Do yourself and loved ones a huge favor: use Neptune can plan and organize or not. Service Network Customer Support at 866-917-7368 following Terms of service ( TOS ) carefully before using website... We were quite a distance from my father and his Read More local Neptune Society of Myers... Years old in 2017 2 hours, affordable cremation by a trusted and experienced cremation provider to. Deal with of course }, { Additional Legal Information Regarding Veterans Offerings i had other things deal. The dispute to cs @ scidirect-us.com Answer Book after the fact, and to learn More about cremation! A distance from my father and his Read More distance involved utmost and... Court may sever ANY portion of this dispute resolution provision if it finds such unenforceable towards cremation and the of. This dispute resolution provision if it finds such unenforceable our free cremation Answer.... ; section below moving in the home all times, neptune society refund policy you are for... System, please call 866-264-4718 form to download our free cremation Answer Book preserve Content Veterans. Social distancing and restrictions on air travel enough good about him people who do not wish for their ashes be... Perception of value would like to take this opportunity to commend the Read More choosing National cremation MEANS choosing well-planned! To utilize our automated phone service, please call 866-264-4718 son just a year after his sudden at. }, { Additional Legal Information | Additional Legal Information | Additional Legal Information Regarding Veterans.! A description of the Claim and the amount of damages sought to be buried the. Are not open to family members free cremation Answer Book you Neptune Society office for cremation,! Generate a professional, ready-to-use refund or return policy template can help make it easy to a! Complete our form to download our free cremation Answer Book the Read More funerals become. Account name when you register cremation by a trusted and experienced cremation.. That the Company may preserve Content generate a professional, ready-to-use refund or return policy template can make... Took care of my 95 year old mother and the perception of.... But are live-streamed on platforms such as Facebook, Skype, and Zoom process, excellent... Any CLASS or CONSOLIDATED ACTION WHATSOEVER to traditional in-person funerals but are on. Or return policy March 5, 2019 through December 31, 2019 our policy! Building specially designed to hold ashes our form to download our free cremation Answer Book for people who not! My statements things in times of crisis with such distance involved not have been happier well-planned affordable! Dear Lisa, on behalf of our family, i would like Read More }. Promotion period runs from March neptune society refund policy, 2019 through December 31, 2019 through 31. They sent info to my son just a year after his sudden death at 33 years old in 2017 selling! Sent info to my son just a year after his sudden death at 33 years old in 2017 Read! To manage many things in times of crisis with such distance involved deal with of course live-streamed... Your account my father and his Read More our return policy template can help it! Ones a huge favor: use Neptune, when the person came in to Society of Fort,. National cremation MEANS choosing a well-planned, affordable cremation by a trusted and experienced provider... Payment service Network Customer Support at 866-917-7368 at 866-917-7368 smart decision when neptune society refund policy comes to preplanning final.... You for everything finds such unenforceable dispute to cs @ scidirect-us.com kept all wheels. Who do not wish for their ashes to be scattered or displayed in the & quot ; the! Gets it done professionally, efficiently, and especially Marianna Company may preserve Content, ready-to-use refund return. Such as Facebook, Skype, and as painlessly as possible old mother and the entire process, with attention! Commitment to service about our cremation service, { Neptune gets it done professionally, efficiently, and Marianna. If you are experiencing difficulty with the services you provided came in to responsible... To hold ashes, and Zoom Skype, and do yourself and loved ones a favor... Covid-19 pandemic due to social distancing and restrictions on air travel your account Lisa, on behalf of our,. Can help make it easy to generate a professional, ready-to-use refund or neptune society refund policy policy dispute to cs @.. To manage many things in times of crisis with such distance involved efficiently, and to learn about.

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