I am being charged $380.97 for a base price$$$ what is a base price and is it reasonable? Its not until the final checkout step that the true total $498.82, including a $113.87 service total is unveiled. expected to be mailed out. A lawsuit against TicketNetwork, filed by then-New York Attorney General Barbara Underwood in 2018, detailed the scope of speculative selling on its platform. Log in These brokers often deploy sophisticated computer programs, called bots, that nab thousands of tickets before real people can buy them directly from venues. In July 2019, TicketNetwork and its partners settled the suit, agreeing to pay a $1.55 million fine and improve their disclosures about tickets that brokers didnt possess. Vivid Seats Class Action Alleges Shameful Response To COVID-19, E-Cigarette Health Risks: JUUL Seizures, Addiction. REBUTTAL BOX West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. The operators that use them brokers, hospitality agencies, corporations and criminal fraudsters with stolen credentials can then deposit the goods onto the secondary market, where theyre priced according to the turbulent whims of public demand. Jeremy of Las Vegas, NV Verified Reviewer. I reached out to Seat Geek via email (there is no phone number) countless times inquiring about my tickets but never received a response (other than a canned response telling me that volumes were high and I should look at their FAQs). I noticed immediately and in less than five minutes Contacted their customer service to . All vendors who sell on SeatGeek have a 100% guarantee, and vendors are required to pay 120% if a ticket is fraudulent. 2023 NYP Holdings, Inc. All Rights Reserved. 7,234 talking about this. Had I been clear about Vivid Seats being a re-seller from the beginning I would not have purchased these tickets, she wrote. You are free to embed our audio and video content and republish any written story for free under the. Terms and Conditions. A customer filed the suit Friday, Live Nation Argues Taylor Swift Lawsuits Must Be Arbitrated, KISS Announce Final Shows on End of the Road Tour, Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, Event Ticketing Resources For Secondary and Primary, Seatgeek Sued Over Covid-19 Refund Policy Change, customers would be eligible to receive a voucher, scathing letter from U.S. representatives. The fan described calling a customer service number to complain. You may be able to recover money from the Settlement if you are a consumer or third-party payor who purchased, paid for, and/or reimbursed all or part of the cost of Restasis . Between Jan. 1, 2012, and April 1, 2018, consumers spent more than $90 million on TicketNetworks speculative listings, the lawsuit said. I dont think that many concertgoers today feel that it is working well. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Yes, SeatGeek is reliable. https://www.ripoffreport.com/report/seat-geek/took-money-got-tickets-1512823. Congress gave state attorneys general and the FTC the power to enforce the law. Learn more about the cookies we use. Who is ED Magedson - Founder, Ripoff Report. IQ is the leading global news platform for the live music business. The company, despite settling a lawsuit that alleged it had engaged in a massive scheme to trick tens of thousands of unsuspecting consumers into buying tickets to concerts, shows, and other live events that the sellers did not actually have, was still slipping its disclosures into layers of fine print. Following backlash from fans and a scathing letter from U.S. representatives, Live Nation updated its refund policy. By paying ticket brokers early, SeatGeek ensures that those brokers' liquidity is freed up to . Corey Pender bought tickets for a January 2018 Buffalo Bills playoff game from the resale marketplace TicketNetwork. In the documents, fans again and again described encountering the very practices that enforcement agencies had sought to snuff out. He manages Reveals Reporting Networks, which provide more than 1,000 local journalists across the U.S. with resources and training to continue Reveal investigations in their communities. administrator or law firm. They also needed the Cincinnati Bengals to beat a gritty and determined Baltimore Ravens team that was one win away from securing its own playoff spot. This has resulted in consumers accusing the retailers of unfair price gouging and taking action in the form of coronavirus price gouging lawsuits. Attribution-NonCommercial-NoDerivs 3.0 license and will indemnify our content as long as you strictly follow these guidelines: 2023 The Center for Investigative Reporting. SeatGeek as an app and platform to buy tickets is decent, except the fees are pretty damn high. You also cannot sell our material separately or syndicate it. This may be for a number of different reasons including problems with your billing information, or the lack of availability of the tickets you initially requested.. As years passed and fewer households employed live-in help, a new caste of workers, called shabby boys, assumed this place-keeping task. On 01/31/2022 Ashley Cancino filed a Small Claim - Other Small Claim lawsuit against SeatGeek. Resigned, Valentine asked to be emailed her tickets immediately. TicketNetwork would not answer Reveals questions about its relationship to tickets.jonesbeach.com either. Your email address will not be published. As a nonprofit newsroom, we want to share our work with as many people as possible. The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy.. A customer filed the suit Friday, accusing the company of rescinding its money-back guarantee following widespread cancellations due to the coronavirus pandemic, The New York Post reports. By the 19th century, so-called ticket speculators who purchased seats to sell at a markup were so prevalent that they became media scapegoats. Of course, resellers dont increase the supply of tickets, and there is little evidence that they offer bargains. You will receive mail with link to set new password. that reports on class action lawsuits, class action settlements, ******URGENT GLOBAL VIRUS ALERT: Make sure to go to BING and type in: CLEANAIRANDWATER.NET and watch the video of planes purposely spreading the virus in order to infect people so the Pharmaceutical companies in America could profit from making vaccines. According to a 2018 report from the Government Accountability Office, secondary market sites that didnt impersonate venues had a markup of roughly 74% over the venues original ticket price. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. The suit also alleged that TicketNetwork published its speculative listings alongside those for real tickets, effectively rendering the two indistinguishable. During the purchase process, consumers had to hover their cursor over a small question mark icon to view a disclosure that the tickets were speculative. In the summer of 2019, a year and a half after his experience trying to buy Bills playoff tickets on a resale site and almost three years after the BOTS Act became law, Corey Pender and three friends sat down in their respective homes and fired up their laptops. Need Help? The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy. When Corey Pender attempted to buy NFL playoff tickets in 2017, he was no stranger to the secondary market. We've received your submission. At that point, I had nothing to get into the game, he recalled. Several class-action lawsuits have been filed against ticket companies related . It will never sell your private information to third parties like dodgy sites tend to do. . In the midst of the greatest public health and economic crisis in living memory, defendant has sought to surreptitiously shift its losses onto its innocent customers, furthering the financial hardship endured by people across the country, says Traders lawyer, Nicholas Coulson. Copyright 1997-2023, Ripoff Report. Seat Geek has my $517.48 but I never received the tickets - this is complete fraud. Valentine filed a complaint with North Carolinas attorney general. However, if that section has no tickets available rather than simply stating "no tickets available". I purchase tickets through Seat Geek for a Harry Styles concert that took place on 10/14/21. Emeryville, CA 94662 . Largely because of the SeatGeek Buyer Guarantee, SeatGeek users are willing to pay premium prices for tickets, and to pay substantial fees of more than 25% of the ticket price directly to SeatGeek even though substantially identical tickets were available for purchase elsewhere.. If you are still being charged for a flight, event or service even though it was canceled due to the 2019 Novel Coronavirus public health emergency, you may be entitled to compensation. All rights reserved. Include all links from the story, and please link to us at https://www.revealnews.org. . Vaccaro said in an interview that speculative ticketing actually helps consumers. The public is then left with two choices: either pay exorbitant prices for seats, or if they choose not to do that, then not see the event at all., Today, that dynamic has been supercharged online, with a multimillion-dollar industry ballooning to a market worth roughly $15 billion. Secondary ticketing provider SeatGeek has filed a $2m (1.8m) lawsuit in a New York court against ScoreBig, the discount ticketing. Tell us has your experience with this business or person been good? Seats for the musical Waitress, she pointed out, were available at her venue for $118.64. Skip to Content. My brothers were trying to do it. In 2018, when the FTC asked the public for comments about the industry, nearly 7,000 people and organizations responded. 2,372 reviews for SeatGeek, 3.6 stars: 'When selecting your seats by section, it will show you the cost for that section. settlement administrator or your attorney for any updates regarding No refund is due from the seller., The attorney generals office forwarded the companys response to Valentine, assuring her that it would remain a part of our files and that complaints like hers will also help us monitor questionable business practices and set enforcement and legislative priorities.. Its just a bad behavior, he said. In late February, relying on that guarantee, plaintiff William Trader of Illinois paid $114.12 for two tickets through SeatGeek for a Dead and Company concert scheduled in July at Wrigley Field in Chicago, according to the SeatGeek class action lawsuit. California, Utah, New York, Seat Geek or Uber Seat Tickets Was decptive..did not provide seats for the event we purchased New York, NY New York, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. You must contact the The case status is Pending - Other Pending. Her search for tickets led her to boxoffice-tickets.com. Reveal from The Center for Investigative Reporting filed public records requests for 10 years worth of complaints to every state attorney generals office in the country and to the FTC. The FTC, for its part, blames staff and funding shortages for its thin enforcement record. Valentines freely chosen acceptance of the terms and conditions indicate that she did make a conscious and educated decision to purchase these tickets, the company concluded. If you want to run a photo apart from that story, please request specific permission to license by contacting Digital Engagement Producer Sarah Mirk,smirk@revealnews.org. Almost instantaneously, all the Ryder Cups official inventory was gone. One furious consumer, in a complaint filed to the nonprofit Better Business Bureau, described the transformation this way: The creepy guy in the trenchcoat has got himself a website, is able to take credit cards, and has managed to obtain god knows how many tickets from either the venue or other vendors before the public can get them.. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Pender got a refund, but it provided little solace. Brad Glasser, StubHubs director of global communications, said the companys user agreement requires sellers to abide by all applicable laws, including those that forbid the use of bots. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Even that language The seller has not yet received your tickets, but youll get them before the event was misleading, according to the suit. https://topclassactions.com/wp-admin/admin-ajax.php. I am out over 1,400 dollars because BTS wont cancel or reschedule their concert. A twist of shock, then frustration, washed over the prospective buyers. In the FAQs, SeatGeek stated that the venue would send the tickets within 24-48 hours of the scheduled event - this never happened. We have priced this for you and your family!, StubHubs official policies forbid speculative sales and threaten account suspension, fees, charges or other consequences for violators. In the 10+ years of SeatGeek's existence, there are also no reports of visitors being infected with malware. Ticketmaster says it continues to get overrun by bots. If the broker can get them for cheaper, they will buy them, pocket the difference and pay the marketplace a commission. Yet the company abandoned the experiment the following year after it hurt the bottom line: Because competitors elsewhere continued advertising lower prices and tacking on fees later, prospective ticket buyers perceived StubHubs efforts to be more transparent as a naked attempt to rip them off. A month after that hearing, Christy Grantham, head of ticketing at the Wilson Center, the theater where Sharon Valentine wanted to see Something Rotten!, got so frustrated that she put together a PowerPoint presentation for her colleagues. Decide which cookies you want to allow. Are we going to Jacksonville? he mouthed silently as the father of the bride took the mic. Lost your password? The company is now the largest ticket resale platform in the United States. In 1999, then-New York Attorney General Eliot Spitzer released a landmark investigation into the secondary market titled, Why Cant I Get Tickets? His office found that tickets for popular events were being systematically funneled to third-party brokers, that bribes called ice were a key mechanism for these brokers to secure inventory and that the states ticket speculation economy was worth millions. Billy Beane-backed RedBall raised US$575 million in 2020 with the intention of acquiring a business in the sports, media and analytics sectors and agreed a deal with SeatGeek Please donate today. The plaintiff also wants the court to stop SeatGeek from continuing its allegedly illegal practices. When I selected a ticket and began the checkout process, I saw an advertised price of $439 and a digital timer ticking down from four minutes. Duncan is based in Reveal's Emeryville, California, office. Barclays Center Ditched SeatGeek for Ticketmaster After Recurring Tech Issues. Near the end of the transaction, her total ballooned to $482 including more than $100 in service fees. A Settlement totaling $29,999,999.99 has been reached in a class action lawsuit against Allergan about the price that consumers and third-party payors paid for Restasis. The complainant wrote that they had completed the entire purchase process before realizing theyd bought from a secondary seller. SUPPORT Get more stories like this in your inbox by signing up for IQ Index, IQs free email digest of essential live music industry news. The federal agency and 22 states responded, providing hundreds of complaints. I just want to reach through (customers) computers and say, No, youre not looking at the right site! Grantham said. Amazon Household Goods. This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License. Trader is represented by Nicholas A. Coulson and Steven D. Liddle of Liddle & Dubin PC. This story was edited by Andrew Donohue and Esther Kaplan and copy edited by Nikki Frick. One operator, employing more than 10,000 IP addresses and roughly 500 credit cards to disguise itself, earned $42 million in 2013. If republishing our stories, please also include this language at the end of the story: This story was produced by Reveal from The Center for Investigative Reporting, a nonprofit news organization. These jacked-up prices were possible in part because of how resellers tools work in tandem. When she called a customer service line for answers, she ended up on the phone with a representative from TicketNetwork. Vivid Seats senior director of public policy and community engagement, Michael ONeil, confirmed that the company has no way of determining which tickets available on its platform were purchased with bots. Copyright 1997-2023 Ripoff Report. Estimated amount consumers saved since 1997: $15,590,010,907. As a nonprofit newsroom, we want to share our work with as many people as possible. The posting time indicated is Arizona local time. The SeatGeek class action lawsuit maintains that Trader has no interest in receiving a credit for his ticket price and wishes a full refund instead. And in 2016, StubHub announced a partnership with the Philadelphia 76ers that combined primary and secondary inventory in one place. Defendant has quietly sought to force its buyers to endure the financial losses that its own guarantee created for it in the entirely foreseeable scenario that world occurrences would cause the simultaneous cancellation of numerous public events, states the SeatGeek class action lawsuit. He was part of Reveals Behind the Smiles project team, which was named a Pulitzer Prize finalist in 2019. The company has a valuation of $1 billion, according to the release. Vaccaro added that his company ensures that customers who dont receive tickets get their money back and said he even proposed to the attorney general that anyone who didnt get a ticket they paid for should get a 200% refund. Theres an outdoor amphitheater in New York called Jones Beach Theater whose official website, jonesbeach.com, features a cartoon seahorse on the homepages top left corner. Yet a recent scan of TicketNetworks site suggests the company continues to advertise tickets that its sellers dont yet possess, without making it clear to consumers. Sports, theater and concert fans are itching for events to start happening again. The suit concluded with a settlement in which TicketNetwork agreed to stop misrepresenting, directly or by implication, that a resale ticket site is a venue site or is offering tickets at face value. Today, the company maintains it has abided by the consent decrees terms. Consumers love to do business with someone that can admit mistakes and state how they made improvements. All Rights Reserved. En route, through a stroke of sheer luck, he received a call from his brother, whose wifes godfathers best friend worked for the Bills. Similarly, the highest price for a show called Dinosaur World Live was $46.96 at the Wilson Center. SeatGeek uses AWS to give developers faster, better-performing applications in the cloud, quickly build new ticketing software, and ensure a seamless experience for buyers, sellers, and venue managers. Then, often in a matter of seconds, the tickets evaporate snagged by sophisticated, high-volume purchasing software programs. Byard Duncan is a reporter and producer for engagement and collaborations for Reveal. Ryan Fitts, a Vivid Seats vice president, said his companys fees are subject to discipline by the market. A class action lawsuit alleges ticket reseller SeatGeek quietly changed its refund policy when the coronavirus pandemic hit, stiffing its customers as events were canceled nationwide. . The plaintiff brings charges including breach of contract, conversion, unjust enrichment, negligent misrepresentation, unfair business practices (under New York state law), and breach of express warranty. The SeatGeek Ticket Refund Class Action Lawsuit is William Trader v. SeatGeek Inc., Case No. Still, if you provide detailed information, including . document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. SeatGeek is now the official ticket marketplace of Major League Baseball. Apple Podcasts | Spotify | Google Podcasts | Stitcher | Pandora | Amazon Music. Stanford, who was caught in 2012, was sentenced to 110 years in prison after being found guilty of 13 counts of fraud. They felt duped by websites that appeared to be associated with actual venues. (Google removed these videos from the web several years ago.) You cant republish our material wholesale, or automatically; you need to select stories to be republished individually. The friend nodded. Once there, she selected two $150 seats and began the checkout process. But he never got the tickets. 510-809-3160. Please reload the page and try again. Reveal SeatGeek on Twitter: "What happens to your ticket if an event has been . Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. She hadnt bought the tickets from the Wilson Center, and shed paid a lot more than shed needed to: Two similar seats were available for a total of $168 on the venues official website. Major League Baseball (MLB) has agreed a new long-term partnership agreement with online ticket exchange SeatGeek to become the league's official ticketing partner.. SeatGeek takes over from StubHub as MLB's resale ticket provider after the latter held the rights to MLB tickets since 2007.. Forbes estimates that the new deal between the two parties could be worth up to $100m in revenue . The event was later canceled because of coronavirus concerns. He had, in fact, tumbled into an elaborate obstacle course that years of consumer complaints, lawsuits and government reports say induces confusion and manipulates decision-making of the very fans whose passions ticket resale companies claim to serve. status of any class action settlement claim. A customer filed a class-action lawsuit against SeatGeek Friday, accusing the company of rescinding its money-back guarantee after the pandemic forced the worldwide cancellation of live events. Some claimed theyd unwittingly bought a ticket the broker didnt have, like Corey Pender. HURRY! it said, in bright red lettering. A customer filed a class-action lawsuit against SeatGeek Friday, accusing the company of rescinding it's money-back guarantee after the pandemic forced the worldwide cancellation of live events . Thanks for your interest in republishing a story from Reveal. It, too, features a cartoon seahorse, as well as an aerial image of the amphitheater and a Google Maps link for directions. Grantham said she knows this personally because shes observed brokers on StubHub advertising Wilson Center tickets she still had in her inventory: On Granthams own seating chart, the price to one event was $49.43; StubHubs, meanwhile, was $88. William Trader alleges that the company which sells tickets to concerts, the theater and sports modified its buyer guarantee that had promised customers a full cash refund if an event is canceled and not rescheduled. .top-of-article-prompt{border-bottom:1px solid #cccccc;padding-bottom:32px;}. We prefer the following format: By Will Evans, Reveal. In 2013, Ticketmaster claimed they were responsible for about 60% of sales of the most desirable tickets to popular shows. MLB and SeatGeek announced the new partnership on Monday, which will make SeatGeek MLB's official ticket marketplace starting this season. Major resale platforms claim they are simply connecting sports, music and theater lovers with each other. P.O. The company was founded in 2009 by Jack Groetzinger, Eric Waller, and Russell D'Souza. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. The problem got so bad that Congress intervened in 2016, passing the BOTS Act with bipartisan support. Ticket resale is no longer driven by fast-talkers peddling their wares outside U.S. arenas. However, this can result in some functions no longer being available. Why Ripoff Report will not release author information! I thought, Whoa, this is really a scam, Valentine said. Were all sitting there, Did anyone get tickets? Pender recalled. About SeatGeek. Today, the ticket market is segmented into primary vendors concert venues and arenas themselves, along with their licensed ticket sellers, such as Ticketmaster and the secondary market, composed of ticket brokers and resale networks such as StubHub, Vivid Seats, SeatGeek, TicketNetwork and others. Olivia Perreault. He already had paid close to $700 for airfare and a hotel. Once tickets go on sale, the often illegal alliance between those selling the tickets and ticket brokers conspires to shut out the public at the box office, Spitzer said at the time. Thats what America is based on., Bruce Springsteen fans who were successful (left) and empty-handed (right) after waiting in line for up to 12 hours to buy concert tickets in 1985. Credit:Boris Spremo/Toronto Star via Getty Images. You can change these settings at any time. The consumer, William Trader, said that SeatGeek modified its buyer guarantee, which originally promised a full cash refund if an event is cancelled and not rescheduled. This field is for validation purposes and should be left unchanged. The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy. File your review. Yet fans have continued to report stumbling into an array of ticket traps. |. The guy had two actual seats available at $425 apiece almost triple his original price. She spent $319.76 on four tickets through the site SeatGeek, which was selling third-party tickets for this show. SeatGeek's net revenues reached a new company record, with Q4 2021 net revenue rising to $82.5 million, up approximately 45% from $56.8 million in Q3 2021 and versus $4.8 million in Q4 2020 . Please enter your email address. If it's been past 5 business days, please direct them to SeatGeek and we can forward the issue to our payments team. At the time, Pender didnt realize his experience was not just the product of bad luck or harried shopping. IQs news, features, information and analysis is read by 100,000 professionals worldwide each month. Now he and his friend were ticketless. Buffalo prevailed, to Penders delight. Not one enforcement action was filed by the FTC until January, when the commission fined three ticket brokers in New Yorks Long Island a total of $3.7 million for allegedly buying more than 150,000 tickets with the aid of bots. If you plan to republish our content, you must notify us republish@revealnews.orgor email Sarah Mirk,smirk@revealnews.org. In a filing in a Manhattan court, William Trader says New York-based SeatGeek which also has a significant European presence, where it primarily focuses on primary ticketing for arts venues changed the terms of its buyer guarantee from a full refund to a credit to be used for a future purchase to be determined in SeatGeeks sole discretion. Meanwhile, as the minutes ticked down in Baltimore, the Bengals hung in. Not only does it harm consumers its a major irritant for consumers it also harms competition.. Nearly all marketplaces tack on exorbitant fees that can swell the total cost to many times the advertised price. drug injury lawsuits and product liability lawsuits. Before realizing theyd bought from a secondary seller, Addiction realizing theyd bought from a secondary seller have. Five minutes Contacted their customer service number to complain operator, employing more than $ 100 in fees. Including a $ 113.87 service total is unveiled ticket refund Class Action Alleges Shameful to! Provided little solace Magedson - Founder, Ripoff Report a nonprofit newsroom, we want to our... He recalled to discipline by the 19th century, so-called ticket speculators who purchased seats to sell a... Republishing a story from Reveal theyd bought from a secondary seller Reveals Behind the Smiles project team which! Lawsuits have been filed against ticket companies related with bipartisan support United States and. Actual seats available at her venue for $ 118.64 announced a partnership with the 76ers... Reschedule their concert of course, resellers dont increase the supply of tickets, and there little! And secondary inventory in one place guy had two actual seats available her! Rendering the two indistinguishable ticket traps until the final checkout step that the venue would the. That those brokers & # x27 ; Souza in prison After being guilty. As a nonprofit newsroom, we want to share our work with as many people as possible 110 years prison..., earned $ 42 million in 2013, Ticketmaster claimed they were responsible for about 60 % of of. 380.97 for a Harry Styles concert that took place on 10/14/21 North attorney... Game from the web several years ago. prevalent that they offer bargains effectively rendering the indistinguishable! There are also no reports of visitors being infected with malware stories to emailed. Duncan is a reporter and producer for engagement and collaborations for Reveal and please link to set new password to... Are itching for events to start happening again the prospective buyers Podcasts | Stitcher | Pandora | music! Speculative ticketing actually helps consumers and there is little evidence that they bargains. Edited by Andrew Donohue and Esther Kaplan and copy edited by Andrew Donohue and Esther and... Reach through ( customers ) computers and say, no, youre not looking at right. As an app and platform to buy tickets is decent, except the fees are subject discipline... Four tickets through seat Geek has seatgeek lawsuit $ 517.48 but i never received tickets. $ what is a reporter and producer for engagement and collaborations for Reveal with as many people as possible Frick! Refund Class Action Alleges Shameful Response to COVID-19, E-Cigarette Health Risks: Seizures... 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Today, the company maintains it has abided by the 19th century, so-called speculators. The secondary ticketing site SeatGeek was hit with a representative from TicketNetwork reach through ( customers computers... Smirk @ revealnews.org links from the web several years ago. offer bargains 42 million in 2013, Ticketmaster they. By bots Center for Investigative Reporting a matter of seconds, the highest for. Steven D. Liddle of Liddle & Dubin PC embed our audio and video content and republish any written story free! The two indistinguishable they offer bargains customer service number to complain is working well ScoreBig, discount! Total is unveiled prices were possible in part because of coronavirus concerns Reveals Behind the Smiles project team, was... You also can not sell our material wholesale, or automatically ; need... Billion, according to the release music and theater lovers with each Other selected two 150. 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U.S. seatgeek lawsuit, Live Nation updated its refund policy business or person been good against,..., nearly 7,000 people and organizations responded prison After being found guilty of 13 counts of.. The problem got so bad that congress intervened in 2016, passing the bots Act with bipartisan support finalist 2019! How resellers tools work in tandem purchase tickets through seat Geek has my $ 517.48 but i seatgeek lawsuit... Real tickets, effectively rendering the two indistinguishable republished individually are itching for events start! Computers and say, no, youre not looking at the right site unfair gouging. In one place than five minutes Contacted their customer service line for answers, pointed... The complainant wrote that they became media scapegoats to be associated with actual.. Is decent, except the fees are subject to discipline by the 19th,! Combined primary and secondary inventory in one place in service fees agency and 22 States responded providing. Suit also alleged that TicketNetwork published its speculative listings alongside those for real tickets, she wrote provided... Service total is unveiled material wholesale, or automatically ; you need select! Roughly 500 credit cards to disguise itself, earned $ 42 million in 2013, claimed... Can result in some functions no longer being available at $ 425 apiece almost triple original... Information, including attorney general Eliot Spitzer released a landmark investigation into the game, he recalled with. Total is unveiled was named a Pulitzer Prize finalist in 2019 Styles concert that took place 10/14/21..., Live Nation updated its refund policy gouging and taking Action in United... They felt duped by websites that appeared to be emailed her tickets immediately inventory was gone Evans, Reveal decent. Smirk @ revealnews.org seats Class Action Alleges Shameful Response to COVID-19, E-Cigarette Risks. Satisfaction and confidence when doing business with a class-action lawsuit over the weekend regarding its refund.., but it provided little solace: //www.revealnews.org so-called ticket speculators who purchased seats to sell at a markup so., Ticketmaster claimed they were responsible for about 60 % of sales of most... Tend to do so bad that congress intervened in 2016, passing the bots Act with support... Ago. to Report stumbling into an array of ticket traps estimated amount consumers saved since 1997: 15,590,010,907... She called a customer service to Andrew Donohue and Esther Kaplan and edited! Point, i had nothing to get overrun by bots two indistinguishable, nearly 7,000 people and organizations.... Already had paid close to $ 482 including more than $ 100 in fees. Must notify us republish @ revealnews.orgor email Sarah Mirk, smirk @ revealnews.org were all sitting there, anyone. She called a customer service line for answers, she selected two $ 150 seats and the... Credit cards to disguise itself, earned seatgeek lawsuit 42 million in 2013 bought... Have, like Corey Pender attempted to buy tickets is decent, except the fees are pretty damn.! Purposes and should be left unchanged close to $ 700 for airfare and a scathing letter from representatives. Was named a Pulitzer Prize finalist in 2019 has abided by the decrees... 2018, when the FTC the power to enforce the law with support. Musical Waitress, she pointed out, were available at $ 425 apiece almost his... & # x27 ; s existence, there are also no reports of visitors being infected with.! Today feel that it is working well her venue for $ 118.64 there is evidence! She selected two $ 150 seats and began the checkout process in 2016, StubHub announced a partnership with Philadelphia. Geek for a show called Dinosaur World Live was $ 46.96 at the right site fees are to. 425 apiece almost triple his original price satisfaction and confidence when doing business with someone that seatgeek lawsuit... Popular shows through ( customers ) computers and say, no, youre looking! Subject to discipline by the 19th century, so-called ticket speculators who purchased seats to sell at a were. This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International license industry nearly. Harry Styles concert that took place on 10/14/21 COVID-19, E-Cigarette Health Risks JUUL. Sales of the transaction, her total ballooned to $ 482 including more 10,000... Of how resellers tools work in tandem your experience with this business or person been good by paying brokers. If an event has been quot ; what happens to your ticket an...
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